CEIBS and EHL Co-Host First Global Service Excellence Forum
November 7, 2018. Shanghai – Nearly 400 CEIBS alumni, academics, media, and leaders from the service industry gathered at CEIBS Shanghai Campus today for the First Global Service Excellence Forum. The first of its kind co-hosted by CEIBS and École hôtelière de Lausanne (EHL), the forum focused on the theme of 2023年快乐十分开奖结果🔸East Meets West, New Dimensions of Service.
It follows the recent inauguration of the CEIBS-EHL joint Hospitality Executive MBA (HEMBA) programme, which launched earlier this year in response to the strong demand for talented professionals in🔸快乐10分玩法说明’s service sector. As part of her opening address at today’s event, CEIBS Associate Dean (Europe), Professor of Management, and Director of the HEMBA Programme Katherine Xin praised the cooperation between CEIBS and EHL in staging the forum.
“This forum is intended to initiate and enhance communication across multiple service industries,” she said. “And together we hope it will serve as a platform to promote cross-industry cooperation.”
CEIBS President (European) and Professor of Marketing Dipak Jain joined in welcoming participants to the event. In his speech, he expressed his optimism for the future of the HEMBA programme, the forum, and the service industry.
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EHL Board of Governors President André Witschi also offered a welcome address, during which he noted the timing and importance of the partnership between CEIBS and EHL.
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Finally, CEIBS Vice President and Dean and Professor of Accounting Ding Yuan closed the event by noting how the joint HEMBA programme serves as an important landmark in the service industry.
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